things-every-manager-should-know

8.Understanding Operational Management

Tue, 28 Apr 2009 14:38:16 +0100

Split your operations into "INPUT" - "PROCESS" - "OUTPUT" events. These events is end- to- end engine events and are influenced by inside and outside dependencies in your business.Note them and manage them.
8.1 Know how to design your Operational management methodology.- (Know your volume, capture the processes/type of processes, find the optimum structure)
8.2 Plan and control your operational management - (Understand capacity - supply and demand)
8.3 Improve your operational management - (Measure, priorities and manage risk)
8.4 Understand Operational challenges-(Document challenges and learn from mistakes)

7. Understanding the Economical System

Tue, 28 Apr 2009 14:36:04 +0100

Economical systems = Effect on business decision. Know how to spend, how to plan and taking risks looking at the economical environment. You and manager should understand the following concepts:

7.1 Business Cycles
7.2 Economical Growth
7.3 Unemployment
7.4 Inflation
7.5 Exchange rate
7.6 The meaning of Money
7.7 Monetary policy and interest rate influences
7.8 The Good, Bad and Ugly of the economy.

6.Do not Manage, Coach !

Sat, 25 Apr 2009 10:22:08 +0100

By coaching you will release your own time, improve your staff performance, and enhance their productivity. A coach can delegate more and supervise less and empower staff to reach their full potential.

6.1 Understand the needs and dynamics of your team.
6.2 Understand the needs of the “Coachee” (Team member), what will satisfy and fulfill his/ her needs.
6.3 Understand the needs of the Coach. Focus on results, outcome base.
6.4 Make Coaching one of your most important priorities
6.5 Develop staff my delegating tasks that stretch their abilities
6.6 Tell staff how coaching work

5. Think Strategically

Sat, 25 Apr 2009 08:28:40 +0100

5.1. Involve the Key people to gather information, planning and implementing.
5.2 Gain Commitment and get agreement that you need a new strategy.
5.3 Work on the correct fact that avoids guesswork. Know when to move on - analysis can lead to paralysis.
5.4 Be open for idea’s and new way’s, encourage creativity
5.5 Test your strategy and set boundaries and communicate the feedback clearly
5.6 Priorities, plan and motive people for change
5.7 Have regular review and monitor your performance and be flexible

4. Be an effective thinker

Sat, 25 Apr 2009 08:12:49 +0100

4.1 Use your logic , Use your logic when looking at facts.
4.2 Think Laterally, explore the issue at hand. Make it your challenge to find new idea`s and selutions and sugestions to problems
4.3 Back and trust your Intuition, it sounds less impressive than logic but are intellectual as any other process.
4.4 Encourage other people to use intuition as well.

3.Be able to Manage Change

Sat, 25 Apr 2009 07:49:39 +0100

3.1 Understand why you need to change.
3.2 Know how to plan the change.
3.3 Understand how to implement change.
3.4 Consolidate and measure your change.

2. Understand Management of Accounting of a company.

Sat, 25 Apr 2009 07:50:09 +0100

2.1 Understand how you make Money. (Where and how you generate Cash)
2.2.Understand the full cycle of your costing, Look at the total cost of a event.
2.3 Be able to measure the cost in Units eg. cost per service, cost per employee ect.
2.4 Be able to forecast your cash flow.

1. Have good communication skills

Sat, 25 Apr 2009 07:50:50 +0100

Know what you want before you communicate.
Use you sensory acuity to detect fine details when you comunicate.
Be flexibile in your comunitcation.
Get co-operation and keep it by rapport - be on the same wavelength or feel when you comunicate.